Privacy Policy

Kino Labs ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the KINO platform and services.

1. Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your name, email address, and authentication credentials (via Google OAuth or email/password).
• Payment Information: When you make purchases, payment details are processed by our payment provider (Stripe). We do not store complete credit card numbers.
• User Content: Prompts, images, and other content you submit to generate videos.
• Communications: Information you provide when contacting our support team.

Information Collected Automatically

• Usage Data: Information about how you interact with the Service, including features used, videos generated, and time spent.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies: We use cookies and similar technologies to maintain sessions and improve user experience.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Generate videos based on your prompts and inputs
• Send you service-related communications
• Respond to your inquiries and support requests
• Analyze usage patterns to enhance the Service
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that help us operate the Service, including cloud hosting (Google Cloud), payment processing (Stripe), and analytics providers.
• AI Processing: Your prompts and images are sent to AI model providers (Google Vertex AI, RunPod) to generate videos. These providers process data according to their privacy policies.
• Legal Requirements: When required by law, legal process, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Generated videos are stored in your account until you delete them. We may retain certain information as required by law or for legitimate business purposes.

Video URLs expire after 7 days for security purposes, but the underlying video files remain accessible through your dashboard.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Secure cloud infrastructure with access controls
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@kinolabs.ai.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns (via privacy-focused analytics)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal data)
• Right to non-discrimination for exercising privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above. Our legal basis for processing includes your consent, contract performance, and legitimate interests.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@kinolabs.ai
Website: kinolabs.ai